Privacy Policy

1. Overview

Archangel Centers LLC ("Archangel Centers," "we," "us," or "our") operates the website at archangelcenters.com and provides behavioral health treatment services in New Jersey. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact our admissions team, or receive services at our facility.

We are a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Our Notice of Privacy Practices, provided separately upon enrollment, governs how we handle protected health information (PHI) related to your care. This website privacy policy governs information collected through digital channels and general contact.

2. Information we collect

Information you provide directly

When you contact us by phone, email, or web form, we may collect your name, phone number, email address, location, and details you share about your situation or insurance coverage. This information is used solely to respond to your inquiry, assess your needs, and coordinate care.

Information collected automatically

When you visit archangelcenters.com, our servers and third-party analytics tools may record your IP address, browser type, operating system, referring URL, pages visited, and session duration. This data is used in aggregate to improve site performance and understand how visitors find and use our resources.

Cookies and tracking technologies

We use cookies and similar technologies to support site functionality and measure traffic. You may configure your browser to refuse cookies, but doing so may affect certain site features. We do not use cookies to collect protected health information.

3. How we use your information

Information you share with us through our website or admissions line is used to:

• Respond to your inquiry and provide information about our services
• Conduct a clinical assessment and recommend appropriate levels of care
• Verify insurance coverage and coordinate benefits on your behalf
• Schedule and facilitate your enrollment in treatment programs
• Communicate with you about your care, as permitted by law
• Improve the content, accessibility, and performance of our website

4. HIPAA and protected health information

As a HIPAA-covered entity, Archangel Centers is required to protect the privacy and security of your protected health information (PHI). PHI includes any information that identifies you and relates to your health condition, treatment, or payment for services.

We use and disclose PHI only as permitted or required by HIPAA and applicable New Jersey law, including for treatment, payment, and healthcare operations purposes. We do not sell, rent, or trade your PHI to marketers, data brokers, or any third party outside the scope of your care.

Treatment for substance use disorders may be subject to additional confidentiality protections under 42 CFR Part 2, which imposes stricter limits on disclosure than general HIPAA rules. We comply with those requirements in full.

5. Information sharing

We do not sell your personal information. We do not share your information with third parties for marketing purposes. We may share information in the following limited circumstances:

• Service providers: Vendors who assist in operating our website or clinical scheduling systems, under contracts requiring them to protect your information.
• Insurance and billing: Your insurer or payer, as necessary to verify coverage and process claims, with your authorization where required.
• Legal requirements: When required by court order, subpoena, or applicable law.
• Safety: When disclosure is necessary to prevent a serious and imminent threat to your health or safety or that of another person.

6. Data security

We maintain administrative, physical, and technical safeguards to protect your information against unauthorized access, disclosure, or misuse. Our website uses industry-standard encryption (TLS) for data in transit. Forms that collect personal or health information are processed through HIPAA-compliant systems. Despite these measures, no internet transmission or electronic storage system is completely secure. If you believe your information has been compromised, contact us immediately at info@archangelcenters.com.

7. Your rights

Depending on your relationship with us and applicable law, you may have the right to:

• Access a copy of your personal information or PHI that we hold
• Request correction of inaccurate or incomplete information
• Request deletion of personal information, subject to legal and clinical retention requirements
• Request restrictions on how we use or share your information
• File a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your HIPAA rights have been violated

To exercise any of these rights, contact us in writing at 44 Apple St, Tinton Falls, NJ 07724, or by email at info@archangelcenters.com.

8. Third-party links

Our website may link to third-party sites, including insurance carriers, regulatory bodies, and community resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children's privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, contact us at info@archangelcenters.com and we will remove it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be communicated via a notice on our homepage or through direct contact if we have your information. Continued use of our website after changes take effect constitutes your acceptance of the revised policy.

11. Contact us

For questions about this Privacy Policy or to exercise your rights, contact Archangel Centers: